Shipping




	Digital Online Catalog View here >


	Sign up to receive our eNewsletter & exclusive special offers & coupons!






			Toll-free Order Line 800.752.2775





	Order Total: Shipping: Up to – $ 39.99 $9.95 $40.00 – $59.99 $10.95 $60.00 – $99.99 $12.95 $100.00 – $149.99 $14.95 $150.00 – $199.99 $16.95 $200.00 – $299.99 $19.95 $300.00 – $399.99 $22.95 $400.00 – and up $24.95

	Please Note: UPS orders over 15 pounds may incur additional shipping fees.

	Rural Deliveries: Rural deliveries will incur an additional $2.50 shipping charges added to chart above.




	At Natural Lifestyle we believe in old-fashion service. All orders are shipped as quickly as possible.

Orders shipped to the East coast should arrive within 2 to 5 business days. Orders shipped to the West coast should arrive within 5 to 7 business days. For in stock items Only.

	Occasionally, we will hold an order for items that are out-of-stock and due to arrive soon. This could hold up your order for 7-10 days.

		Shipping Green Policies: To help save on resources, we reuse boxes and pack with cardboard and biodegradable, compostable starch packing “peanuts.”




		Report any damaged items to a Natural Lifestyle customer service representative at 828-254-9606.

			Please leave damaged items in box with original packing materials to be inspected by shipping company if necessary.


	EI Customer Shipping: Many of our customers have environmental sensitivities that require special packing. We do ship products in compostable cellaphane bags, biodegradable compostable peanuts and reused boxes. If you have special packaging and shipping needs please call our order department: 800.752.2775

UPS Shipping Transit Map
The map above is an estimated time for your package to arrive from our Asheville, North Carolina shipping department. The transit time begins on the day that your package is actually shipped to you.

Order Early for Fastest Delivery: Orders placed between 9 am and 1 pm Eastern Standard Time are usually shipped out the same day the order was placed, providing all the items in your order are in-stock.

Express Delivery: Need your order by express shipping? Call our toll-free order line for exact shipping rates on Next Day Air, 2nd Day Air and Third Day Select: 800.752.2775

UPS Tracking Numbers: Include your email and request shipping confirmation to receive your package UPS Tracking Number.
Click Here to Track Your Package

Orders shipped in the Continental United States are shipped via United Parcel Service (UPS) using shipping rates on the right. United States Postal Service shipping is available upon request by weight with an additional $2.50 handling fee. Please call a Natural Lifestyle customer service representative for express delivery rates:
828-254-9606

All orders shipped out of the continental USA will be shipped through the United States Postal Service. Shipping charges will be calculated by weight with an additional $2.50 handling fee.

Please Note:

Returned items must be unused and in original packaging.

*Glass teapots must be exchanged
within 7 days of receipt.

Shipping refunds are given only on defective or wrong items.

•

Returns and exchanges must be made within 30 days* from purchase and must include a Return Authorization number (RA#). A return/exchange form with return label will be included in your order. Please complete form, add RA# on form and return label on your return package.

Please call a Natural Lifestyle customer service representative at 828-254-9606 for a RA#. Returned packages without a RA# will not be accepted.